There’s a fast food chain that insists that their “colonel” went to Nashville on a reconnaissance mission to find the best Nashville Hot Chicken.

When Ed Westmoreland, owner-proprietor of Eddie Papa’s American Hangout, was just a young man, he was a student at Cal— UC Berkeley.  And like all college students everywhere, less than efficient time management led to all night cramming sessions.

Then there's John Krause owner/ operator of Big House Beans in Antioch California. John's first act was not successful. Abandoned by his mother and losing his father by the age of four - John eventually found himself homeless, in the grips of addiction, leading a destructive life, and finally ending up in San Quentin prison as an inmate.

Once upon a time when an airline sold you a ticket to a destination it made sure you got there. Not anymore.

This is a story of a seven hour layover. It's also about giving customers what they want.